La Cartuja away fans guide: a ticket in your name, Gates 12 and 13 and a wait after the whistle

If you are going to La Cartuja with the visiting team, your ticket has to come from your own club, with your name on it, and that name is checked against your passport or ID card at the gate. Recent visiting clubs have told their fans to meet in the city centre, walk out with a police escort, go in through Gates 12 and 13 and expect to be held inside after the final whistle. Como play Betis there in the Champions League on Wednesday 9 December at 18:45, and Arsenal on Wednesday 20 January at 21:00 Seville time. Some of Como's and Arsenal's ticket information still names the Benito Villamarín, now being rebuilt; UEFA lists La Cartuja.

Information checked on 14 October 2026. Como and Arsenal had not published their travel information by then, so the meeting point, gate times and rules below come from other clubs' visits, mainly FC Porto's guide for 14 October and Nottingham Forest's for September 2025. I will replace those parts when Como's and Arsenal's information comes out.

Your club's ticket is the only way in, and the name has to match your ID

Betis's purchase conditions keep the tickets on its website and app for Betis supporters, and a rival fan's purchase may be treated as fraudulent. One agency's pages for these games carry an organiser rule of "No away fans allowed". That rule is about the home seats it sells. Your club fills the away section, and Feyenoord and FC Utrecht each received 3,385 tickets for their visits last season.

Feyenoord's notice for this season cites Spanish law: each ticket carries the name and number of the passport or identity card you travel with, and the details are checked at the stadium entrance. FC Utrecht warned its fans last season that a name that did not match the passport could mean being turned away. Bring the document whose number is on your ticket.

Meet where the police tell you, then walk out together

Porto's guide set the meeting point at the Alameda de Hércules from 16:00 local time, with the Spanish police walking the fans the 2.9 km to the stadium at about 18:00, about 40 minutes over the Barqueta bridge. Utrecht's fans gathered there too in November 2025, and Forest's at the Parque de los Perdigones. Porto published theirs two days before kick-off, so watch for your club's notice that week.

Gates 12 and 13 have opened two hours early on European nights, and getting through is slow

Forest's guide put the away section in the upper tier of the north-east area, through Gates 12 and 13, with no wheelchair bays. Wheelchair users sat in a home section, entering at Gate 14, and everyone else climbed 30 steps to the turnstiles and 16 more to the seats, so if you need step-free access, talk to your club before you buy. Porto's guide named the same two gates this season. Both clubs had the turnstiles opening two hours before kick-off, against Betis's usual 90 minutes. If that holds, they open at 16:45 for Como and 19:00 for Arsenal.

Before Feyenoord's game in January 2026, the Rotterdam broadcaster Rijnmond warned that the police let fans through a cordon to the ticket check a hundred at a time. Utrecht fans had described the same stop-start entry after their game in November 2025, and one told RTV Utrecht it took him an hour to get in. I would walk with the escort, or be at the gates when they open if you go on your own. The other stands are in the La Cartuja seating guide.

Leave your luggage at the hotel, and check your club's list for power banks and flags

Porto banned luggage, and Betis's FAQ says "El Estadio no dispone de servicio de consigna": the stadium has no left-luggage service. The rail operator OUIGO says Santa Justa station has no official left-luggage office either, though there are private lockers nearby. If you are flying in and out on the day, as on the Malpensa charter that La Provincia di Como has reported, sort out the bag before you land.

Forest's list allowed small bags or rucksacks up to 25 by 30 cm and clear water bottles of 500 ml or less, tops removed. It banned umbrellas, and Betis ban walking-stick umbrellas, so with December the wettest month in Seville on AEMET's averages, bring a waterproof jacket. Porto told its fans not to cover their faces. Forest's list banned power banks, which Betis's FAQ does not mention. Betis's FAQ bans flags or banners over 2 m by 1 m, while Forest's guide allowed flags up to 3 m by 2 m and Valencia's required banners smaller than 3 m by 2 m. On power banks and flags, go by what your own club sends for the match. Porto's tickets this season were digital, so arrive with a full battery either way.

Spanish law bans bringing in, selling and drinking alcohol at sports grounds, and turning up drunk is grounds for refusing entry. I found no rule on visiting shirts in Betis's conditions or FAQ, so wear your colours in the away section.

Expect 15 to 30 minutes inside after the whistle, and plan the trip back around it

Betis told Forest that away hold-backs "usually last between 15-30 minutes", with toilets and kiosks open meanwhile. Betis's matchday travel page lists two special Cercanías trains from Estadio station for night games, leaving 30 and 40 minutes after the final whistle. After a hold-back, the first will probably have gone and the second may be tight.

For Porto's visit the city also announced free buses after the match, one of them to the Barqueta bridge, but I found nothing on whether away fans can use them or are walked back by the police. Follow the police when the doors open. Taxis wait on Calle Américo Vespucio, and the Alameda is about 40 minutes on foot. If the hold-back is similar, expect to be out around 21:00 after Como's 18:45 kick-off and 23:15 after Arsenal's, later with stoppage time, so allow for that before a flight home.

Atlético's league trip and the cup final run on different rules

Atlético's visit is Matchday 38, down for 30 May 2027 with no kick-off time yet. Members apply through the club, and applications close 48 hours after the kick-off time is confirmed. The tickets are physical and in the member's name, collected in person in Seville and shown at the turnstile with a wristband and your DNI, as the Atlético away tickets guide explains. When Valencia visited in February 2026, drums and megaphones were not allowed in the away stand. Betis have said nothing about where league visitors sit, so I would not assume Gates 12 and 13.

The Copa del Rey final on Saturday 24 April 2027 is the RFEF's event, not Betis's. For the 2026 final, tickets were sold only through the two finalists, as named digital tickets in the RFEF Tickets app that could not be copied or printed, and the gates opened three hours before the 21:00 kick-off. The 2027 kick-off time has not been announced.